Frequently Asked Questions
Our products are shipped directly from our suppliers and the delivery time varies between 7 and 12 business days, depending on the destination and the type of shipment selected.
Yes, once your order is processed, we will send you a tracking number by email and you will be able to track your order through our order tracker.
We accept credit/debit cards (Visa, Mastercard,American Express), PayPal, and other secure payment methods such as Apple Pay or Google Pay.
Yes, we use SSL encryption technology to ensure that your information is protected.
Absolutely! All toys have been carefully selected to be safe and appropriate for cats of all ages.
Each product has a detailed description. Some are made for gentle play and others for more active cats. Check the description before you buy.
Yes, you have up to 14 days after receiving your order to request a return. See our Returns Policy for more details.
You can write us at catitudetoys@gmail.com or use our contact form. We respond within 72 business hours.
Yes, if you represent a shelter or want to buy in bulk, contact us for special pricing.